Getting started
Your first day in Qadiyo
Accept your invitation or use a temporary password, choose your own password, and learn the menu and the top bar.
Before you start
Your firm sends you an invitation email. If Qadiyo set up your login for you, you were given a temporary password instead.
Steps
With an invitation email
Open the email. Select Accept the invitation, then Create an account to accept.
Enter your Full name and a password of at least 10 characters. Select Create login.
Open the next email from Qadiyo and select Confirm your email. You return to the invitation.
Select Accept invitation. Your Dashboard opens.
With a temporary password
Go to qadiyo.com/login. Enter your work email and the temporary password. Select Sign in.
On Choose your own password, type a new password twice (at least 10 characters, different from the temporary one). Select Save new password. Nothing else opens until you do.
Then look around
The menu is on the left. On a phone, use the three-line button at the top right.
- Dashboard: today's diary, your briefing and the firm's numbers.
- Leads: every enquiry. A badge counts those nobody has contacted.
- Board: the same enquiries as cards, one column per stage.
- Ask Qadiyo: questions about your enquiries (Firm plan).
- Contacts and Clients: people, and enquiries that became clients.
- Tasks: your to-do list, with a badge for overdue ones.
- Analytics and Reports: only if your role allows.
- Help: these guides. They open in a new tab.
The top bar has search, Notifications (the bell), Settings (the gear) and your firm name, which opens My account, Settings, Integrations, Log out and your other firms. On a phone, the building icon opens that menu.
What happens next
You land on the Dashboard. Menus say "lead" where pages say "enquiry". They mean the same thing. What you see depends on your role and plan. Next, read Add an enquiry by hand.
If something looks wrong
- Incorrect email or password. Check the address, or select Forgot your password? See Your account: change your password, or reset a forgotten one.
- That email link has expired or was already used. Sign in with your email and password. If you have not chosen a password yet, ask your Owner for a new invitation.
- This invitation has expired: ask your Owner for a new one. Invitations last 7 days.
- This invitation is for a different email address. Sign in with the address it was sent to.
- A menu item is missing. Ask your Owner about your role.