Complete the KYC checklist

KYC is part of the Professional and Firm plans. It is a record of the checks your team did. Qadiyo does not screen anyone. Your firm decides which checks it needs for each client.

The document list is a starting list built into Qadiyo. It is not a statement of what the law or any regulator requires for a client. Your firm decides what it needs.

Your Owner chooses in Settings > KYC whether the checklist is Required before converting, Checklist shown, not enforced (the default), or Off.

1. 1

   Open the enquiry, then the Checks tab, then KYC and due diligence.

2. 2

   Choose Individual or Company at the top right. The document list changes to match.

3. 3

   To ask the client for what is missing, select Ask client for missing. This creates a document request with reminders every 3 days (see Request documents and check what comes back). Send the client their link.

4. 4

   For each document choose a status: Missing, Requested from client, Received, to verify, Verified against original or Not applicable.

5. 5

   Under Screening, record Sanctions, Politically exposed person and Adverse media as No match or Match found. For a match, say what was found. Qadiyo does not run these screens. Record the result of the screening your firm did elsewhere.

6. 6

   Under Assessment, write the Source of funds and choose a Risk rating: Low, Medium or High (partner approves).

7. 7

   Select Mark complete. Select Save to keep your work and finish later.

For a Low or Medium file with no match, Qadiyo marks the checklist as approved without a partner step. This is Qadiyo's own status. It does not mean Qadiyo has checked the documents or the screening.

A High rating, or any match, goes to a partner (Owner or Partner role), who is notified. The partner opens the same card, chooses Approve (enhanced checks done) or Reject, writes a reason of at least 5 characters and selects Record decision. Qadiyo does not check that enhanced checks were done. The partner's decision and reason are the record. Changing anything after completion reopens the file.