Features
Win more of the work that already reaches you
Every enquiry captured, sent to the right lawyer and answered in time. On Professional and Firm, AI does the first read for you.
Capture
Every enquiry in one place, with an owner
The problem: Enquiries arrive through the website, by phone and at the front desk. Some land in a shared inbox nobody owns, and everyone assumes someone else replied.
Your website form
Connect the form you already have. Our guides cover WordPress form plugins such as WPForms, Gravity Forms and Fluent Forms, and other website builders.
Your own enquiry link
A ready-made enquiry page with your firm's logo and colour. Share the link anywhere: in emails, on social media or in your signature.
Calls and walk-ins
Took a call or met someone at reception? Add it in a few taps so it gets the same routing and follow-up as everything else.
Duplicates spotted
When the same person writes twice, Qadiyo flags it so your team can merge the records or keep them apart.
Email enquiries
Enquiries sent to your firm's email address, captured like any other.
Coming soon, Professional and Firm
WhatsApp enquiries
Enquiries sent to your firm on WhatsApp, captured like any other.
Coming soon, Firm plan
Route
The right lawyer, first time
The problem: When the wrong lawyer gets an enquiry, it is forwarded around for days while the client waits.
Routing rules by practice area
Employment enquiries go to the employment team, property to property. Change the rules at any time.
Practice areas ready to use
Start from practice areas and intake questions prepared for Gulf firms, including DIFC and ADGM work, then adjust them to fit yours.
One clear owner
Every enquiry has one owner, so there is never any doubt about who should reply.
Follow up
Reply first, win the client
The problem: Enquiries sent in the evening or at the weekend sit unanswered, and promised call-backs are forgotten. The first firm to call back usually wins the client.
Reply deadlines
Set how quickly enquiries should be answered, by urgency and practice area. Every new enquiry starts with a deadline and a next step.
Reminders and overdue alerts
The owner is reminded before a deadline. If it passes, the right people are told, in Qadiyo and by email.
Follow-up tasks
Call-backs and next steps show on each lawyer's task list and on the dashboard, so promises are kept.
A record of every contact
Every call, message, note and change on one timeline, so anyone can see who said what to whom.
See
Know how the firm is doing
The problem: Partners often cannot tell how many enquiries came in, how quickly the firm replied or which practice areas bring the work.
Dashboard
What came in, who is handling it and what needs attention today.
Reports
Enquiries by source and practice area, how many were answered within target, and how many became clients.
Contacts and clients
One record per person or company, with every enquiry, task and note in one place.
AI assistance, on Professional and Firm
Know what an enquiry is about before you read it
The problem: Enquiries arrive in many languages, often long and hard to follow, and staff spend hours sorting and copying them instead of on client work.
An English summary of every enquiry
Arabic, Russian, Hindi, Urdu, French or English. Each enquiry gets a short English summary so anyone on the team can pick it up.
Suggested practice area and urgency
The AI suggests where an enquiry belongs and how urgent it looks. Your team confirms it or picks another.
Lead scoring
A suggested score for urgency and fit, so the most promising enquiries are answered first.
Draft replies
A first draft of a reply, ready for your team to read and edit. A person always sends it.
The AI never sends a message by itself and never gives legal advice. Every suggestion stays a suggestion until someone on your team confirms it, and every result is recorded. Professional includes 1,000 AI analyses a month.
Security
Client information treated with care
Each firm kept separate
Your firm's data is kept apart from every other firm's. Only people you invite can see it.
Roles and permissions
Decide who can see, edit or export what.
Everything recorded
Changes and AI results are logged, so you can always see who did what and when.
Your client data, your control
Your firm controls its client data, and we act on your instructions. Our privacy notice explains the details.