Law firm client portal for the UAE and the Gulf
A law firm client portal where the client books, uploads and signs
Qadiyo's client page is a law firm client portal for firms in the UAE and the Gulf. Each client gets one private link to book a consultation, upload the documents you ask for and, on the Professional and Firm plans, sign the engagement letter, in English or Arabic, with no account or password.
Your team sends the link once. The client does the rest on a page that carries your firm's name and colour, and your team sees every step on the enquiry.
On the client page
What your client can do on one private page
A client portal for a law firm should save the client from phone tag and email attachments, and save your team from chasing. Here is what the client page does in Qadiyo.
One private link, no account
Each enquiry has one secure link. The client opens it on a phone or computer with no account and no password, and sees only their own page.
English or Arabic, switchable
The page opens in Arabic, right to left, when the client wrote in Arabic or their name is in Arabic script. Anyone can switch between English and Arabic at the top. Emails Qadiyo sends to clients are in English for now.
Book a consultation
The client picks a time from your lawyer's open hours, with notice and a gap around the lawyer's other bookings, so they only see times your team can meet. They get a confirmation email with a calendar file and a reminder the day before.
Pay through your own link or bank details
If the consultation has a fee, the client page shows your payment link or your bank details next to it. Your team marks the fee as paid. Qadiyo never handles the money.
Request documents from ready-made lists
Start from a list built for common matters, such as identity documents for an individual or an employment dispute, or type your own. Add a note, a due date and which items are required. The client uploads each one from their page.
Accept it or send it back with a reason
Your team opens each file and accepts it, or sends it back with a note the client sees next to that item. If you leave reminders on, Qadiyo emails the client every 3 days, up to 3 times, until every required item is in.
Sign the engagement letter on the page
The client reads the letter, types their full name, can draw a signature, ticks the box and signs. Or they can decline and say why. Qadiyo keeps a record of who signed, when, and the exact text they signed.
Professional and Firm
Missing KYC documents, in the same place
From the KYC checklist, your team asks the client for the documents still missing. The request lands on the client's page. Qadiyo records the checks your team did; it does not screen anyone.
Professional and Firm
Your firm's name and colour
The page shows your firm's name, picture and colour, not Qadiyo's. The client sees a page from you.
Access
How a client gets in, and how you shut the door
Many portals ask the client to create an account. The client page does not. Here is exactly how access works.
Your team creates the link and sends it
On the enquiry, one button makes the link. Your team copies it into their own email, or opens WhatsApp with the link ready and presses send.
No account and no password
The link is long and random. Whoever holds it can open the page, so it should go only to the client. The page says so at the top.
It works for 60 days
The enquiry shows when the client last opened the page and the date the link stops working.
You can close it at any time
"New link" stops the old link and makes another. "Switch off" closes the page. Sent to the wrong person? Make a new link at once.
The client page is kept out of search engines, and it does not pass its address on to other websites.
Two views
The client sees their page. Your team sees the whole enquiry.
| Compared | The client sees | Your team sees |
|---|---|---|
| How they get in | A private link, no password | Their Qadiyo sign-in, with the access their role gives |
| Consultation | Times to pick from, the booked time, the fee and your payment details | The booking, who it is with, whether the fee is paid |
| Documents | The list you asked for, a place to upload, and your reason if a file is sent back | Every file, with accept, send back and who did it |
| Engagement letter | The letter to read, sign or decline, and the signed copy | The letter, its status and the signing record |
| Your firm's internal work | Not shown | Notes, tasks, conflict checks, KYC results, the enquiry history |
The client never sees your notes, conflict checks, KYC results or other enquiries.
An honest answer
What the client page does, and what it does not do
The client page is built for the start of the relationship: the first enquiry, the consultation, the documents and the signed engagement letter.
It is not a place to follow a case. It does not carry a message thread between lawyer and client, show case progress, or send invoices. For your work on a matter, keep using whatever your firm uses for matters.
If your firm loses clients or time between the first message and the signed letter, that is the gap the client page fills. Qadiyo is also a law firm CRM, so the client page sits inside the rest of your intake.
Built for the Gulf
Built for law firms in the Gulf, and for client confidentiality
Arabic where clients need it
The client page opens in Arabic for clients who wrote in Arabic. The screens your team uses are in English.
Your own payment details
The client pays through your link or into your bank, in your currency. Qadiyo takes no payments and holds no client money.
Each firm's data kept separate
Only the people your firm invites can see your enquiries and client records, and your firm can export all of its data. The privacy notice explains where data is stored and who processes it.
Uploaded files checked and kept private
Qadiyo reads each file to confirm what type it really is, accepts PDF, image and Word files up to 25 MB, and keeps every file in private storage.
Questions
Client portal questions, answered
- What is a law firm client portal?
- A law firm client portal is a private online page where a firm's client deals with the firm without email attachments or phone calls. In Qadiyo it is called the client page. The client books a consultation, uploads the documents the firm asks for and, on the Professional and Firm plans, signs the engagement letter.
- Does the client need an account or a password?
- No. Your team creates a private link for each enquiry and sends it to the client. Anyone with the link can open the page, so it should go only to the client. The link works for 60 days. Your team can replace it with a new link, which stops the old one, or switch the page off.
- Can clients use it in Arabic?
- Yes. The client page opens in Arabic, right to left, when the client wrote in Arabic or their name is in Arabic script, and anyone can switch between English and Arabic. The screens your own team uses are in English, and emails to clients are in English for now.
- Does Qadiyo take payments from clients?
- No. The client page shows your own payment link or bank details next to the consultation fee, and your team marks the fee as paid. Money never passes through Qadiyo.
- How do clients send documents?
- Your team asks for documents from a ready-made list or its own list. The client uploads each file from their page: PDF, JPEG, PNG, WebP, HEIC or Word, up to 25 MB each. Your team accepts each file or sends it back with a reason the client sees. Optional reminder emails go every 3 days, up to 3 times, until every required item is in.
- Can the client sign the engagement letter online?
- Yes, on the Professional and Firm plans. The client reads the letter on their page, types their full name, can draw a signature and ticks the box. Qadiyo records the name, the time, the internet address, the browser and a fingerprint of the exact text signed. This is a record kept in Qadiyo. Whether it is enough for a given purpose is for your firm to decide.
- How much does Qadiyo cost?
- Pricing is per firm, in dirhams, excluding VAT. Essentials is AED 499 a month, Professional is AED 999 a month and Firm is from AED 1,999 a month. The client page, with booking, your payment link and document requests, is on every plan. Engagement letters with e-signature and the KYC checklist are on Professional and Firm. Billing is monthly by invoice, or pay yearly: 12 months for the price of 10.